Ms. Chapman-Hughes was Executive Vice President and General Manager, Global Head of Digital Capabilities, Transformation and Operations, Global Commercial Services of American Express Company from February 2018 through February 2021. Prior to that role she served in several Senior Vice President level positions since joining American Express Company in 2010. She is a director, chair of the compensation committee, and a member of the nominating and governance committee of Toast, Inc., a publicly traded cloud-based restaurant software company, since February 2021. She previously served as a director of Potbelly Corporation from May 2014 through June 2020.