Our GAAP results and reconciliations of GAAP to non-GAAP measures can be found in our earnings press release. Excluding revenue from Sun Art and Intime, our total revenue on a like-for-like basis grew 10% year-over-year. Cloud Intelligence Group revenue growth accelerated to 26% year-over-year, with AI-related product revenue maintaining triple-digit growth for the eighth consecutive quarter. In AI + Cloud, the accelerated development of AI applications and increasing AI product adoption by customers drove a 26% year-over-year revenue increase from external customers.

During the quarter, AI-related revenue accounted for over 20% of revenue from external customers as AI demand continued to grow rapidly. We're also seeing AI applications driving great growth momentum of traditional products, including compute and storage. As SAP's global cloud computing partner, Alibaba Cloud will support SAP customers to run and manage their core software systems on Alibaba's platform. In August, monthly active consumers on our quick commerce business are approaching 300 million, contributing to a 25% increase in monthly active consumers on the Taobao app.

This is evidenced by Alibaba Cloud's return to rapid growth, driven by AI demand and our AI-enhanced experiences across consumer and enterprise-facing scenarios. We're seeing an increasingly clear path for AI to drive Alibaba Group's robust growth. China has a well-developed e-commerce infrastructure, high population density, and strong demand for service consumption, providing a solid foundation for the integration of our quick commerce business and the Taobao app. We're confident that these investments in the core business will sharpen our competitive edge and fuel long-term growth.

What went well
  • Total revenue grew 10% year-over-year on a like-for-like basis (RMB 247.7 billion), with China e-commerce customer management revenue up 10% on take-rate improvement.
  • Cloud Intelligence Group revenue accelerated to 26% growth (external customers also +26%), with AI-related product revenue posting triple-digit growth for the 8th consecutive quarter and exceeding 20% of external revenue.
  • GAAP net income increased 76%, primarily from mark-to-market gains on equity investments and the gain on disposal of Trendyol's local consumer service business.
  • Quick commerce scaled rapidly after the end-April Taobao Instant Commerce launch: peak daily orders reached 120 million, August weekly average daily orders hit 80 million, MAC approached 300 million, and it drove a 25% year-over-year increase in Taobao app monthly active consumers.
  • AIDC revenue grew 19% on strong cross-border performance, with adjusted EBITA loss narrowing significantly and approaching break-even.
  • Signed a strategic cloud and AI partnership with SAP and released top-performing Qwen3 models (including Qwen3-Coder), while 88VIP high-spending members surpassed 53 million with double-digit growth.
What went wrong
  • Total adjusted EBITA decreased 14%, primarily due to strategic investment in scaling the quick commerce business.
  • Free cash flow was an outflow of RMB 18.8 billion, driven by accelerated AI+cloud infrastructure CapEx (about RMB 39 billion this quarter) and Taobao Instant Commerce investment.
  • China E-commerce Group adjusted EBITA decreased 21% due to quick commerce investment (though ex-quick commerce it grew year-over-year).
  • All Other segment revenue decreased 28% (mainly Sun Art/Intime disposals) with an adjusted EBITA loss of RMB 1.4 billion on increased technology investment.
  • Quick commerce revenue rose only 12% year-over-year, reflecting the early ramp of the newly launched Taobao Instant Commerce and heavy upfront investment ahead of monetization.

Guidance Changes

MetricPeriodCurrent guidance
AI + cloud infrastructure investmentThree years (announced February)CNY 380 billion (increase)
Consumption investmentAnnounced JulyCNY 50 billion (incremental to existing user/supply-chain investment) (increase)
Quick commerce / platform GMVWithin three yearsCNY 1 trillion GMV goal; long-term CNY 30 trillion addressable consumption market (increase)
Customer management revenue (CMR) growthComing couple of quartersexpected relatively rapid growth from Quanzhantui penetration and quick commerce, though software service fee base effect diminishes from September (increase)
Cloud revenue growthFollowing few quartersexpected to continue increasing/accelerating (increase)
AIDC profitabilityLooking aheadprofitability to continue improving with operating and investment efficiency (improve)

Performance Breakdown

MetricYoYNote
Total revenue +10% on a like-for-like basis (RMB 247.7 billion) Like-for-like excludes Sun Art and Intime; strong core cloud and e-commerce growth.
China E-commerce Group revenue +10% (RMB 140.1 billion) CMR up 10% on take-rate improvement; successful June 18 shopping festival; quick commerce revenue up 12%.
Cloud segment revenue +26% (external customers +26%) Public cloud growth and surging AI demand; AI-related revenue triple-digit for the 8th consecutive quarter.
AIDC revenue +19% Strong cross-border performance; adjusted EBITA loss narrowed, approaching break-even.
Quick commerce revenue +12% Order growth from the end-April rollout of Taobao Instant Commerce.
Total adjusted EBITA -14% Strategic focus on scaling quick commerce, partly offset by margin improvements at AIDC and other units.
GAAP net income +76% Mark-to-market gains on equity investments and gain on disposal of Trendyol local consumer service business.
Cloud adjusted EBITA margin relatively stable at 8.8%

Earnings Call Themes & Trends

TopicPrevious mentionCurrent periodTrend
Cloud / AI demand7th consecutive triple-digit AI quarter (prior)8th consecutive quarter; growth accelerated to 26%; AI over 20% of external revenueAccelerating
Full-stack AI + Qwen open sourceQwen3 upgrades (Qwen3-Coder), WAN 2.2 and Qwen-Image open-sourced; SAP strategic partnershipUp
Quick commerce (Taobao Instant Commerce)launched end Aprilpeak 120 million daily orders, MAC ~300 million, 2 million+ daily riders (3x April)Scaling up
Consumption platform strategyseparate business unitsTaobao/Tmall, Ele.me, and Fliggy combined into Alibaba China E-Commerce Group; tiered loyalty program; CNY 30 trillion addressable marketUp
CapExCNY 380 billion three-year plan; RMB 38.6 billion this quarter; over RMB 100 billion in AI infra/R&D over past four quartersUp
Shareholder returnsrepurchased ~7 million ADSs for $815 million; nearly $50 billion net cashOngoing

Q&A Summary

Citigroup asked about Alibaba's vision for quick commerce in China, the investment plan and how long heavy investment will last, latest progress and realized synergies, and the impact on GMV and CMR.
Jiang Fan said that since launching Taobao Instant Commerce four months prior, order volume, users, merchants, and delivery capacity all exceeded expectations, making Alibaba the food-delivery order leader with 120 million peak daily orders and 300 million August MAC (200% growth vs pre-April). Quick commerce drove 20% Taobao DAU growth and incremental e-commerce income; near-term losses will narrow via customer-mix, order-mix (higher AOV), and fulfillment-efficiency optimization, targeting CNY 1 trillion platform GMV in three years.
Jefferies asked about cloud acceleration sustainability into FY2026, monetization pace versus U.S. peers, the 8.8% margin outlook, sector performance, and CapEx.
Eddie Wu cited strong, broadening AI demand (stronger model capabilities spawning new applications, plus proprietary-model post-training/fine-tuning by auto, education, healthcare, and platform companies) driving higher infrastructure utilization. He expects higher market concentration in China given the need for full-stack capabilities, and prioritizes growing users and use cases over near-term gross margin.
Bank of America asked about the pace of investment going forward on the consumption side (beyond quick commerce) and the drivers of CMR growth as the software-service-fee benefit diminishes.
Toby Xu said the CNY 50 billion quick commerce investment is incremental to ongoing user and supply-chain investment, paced to market conditions. CMR grew on take-rate improvement from the 0.6% software service fee and deeper AI-powered QMP/Quanzhantui penetration; positive CMR impact from quick commerce (user growth and frequency) should sustain relatively rapid growth in coming quarters.
JP Morgan questioned what is different this time given the long, unrealized effort to grow Ele.me against Meituan since the 2018 acquisition.
Jiang Fan credited Ele.me's years of infrastructure and capability building for enabling Taobao Instant Commerce to reach 120 million orders in months with strong user experience. The difference now is a complete foundation (Taobao's vast active users, Ele.me's merchant base, and built-up fulfillment/logistics) plus an investment logic focused on incremental benefit to the overall e-commerce business rather than quick commerce standalone.
Morgan Stanley asked about return on invested capital and how Alibaba allocates capital internally between retail (quick commerce) and AI investment given AI's larger TAM.
Toby Xu said both AI and consumption are historic opportunities Alibaba must grasp, and it has sufficient cash, cash flow, and balance-sheet resources for both. The priority is currently investment over near-term profit; AI investment has already lifted cloud growth (expected to keep rising), and quick commerce, once integrated into Taobao, is already driving traffic, frequency, and advertising, so long-term returns should be strong if short-term and long-term are balanced properly.

More on Alibaba Group Holding Ltd

Reported 2025-08-29 · figures from the Alibaba Group Holding Ltd Q1 2026 earnings call.

See how VectorShift works for your firm

Request Demo