Jane Fang Jiang has served as Alibaba's chief people officer since April 2023 and is a founding member of the Alibaba Partnership. She joined the company in 1999 as a member of its founding team and served as deputy chief people officer from 2017. Over the years she has held a range of senior management roles, at various times leading China TrustPass product planning, business analysis, global operations, website operations and marketing for Alibaba.com, as well as credit system development. She received a bachelor's degree in industry and foreign trade from the Hangzhou Institute of Electrical Engineering.