Ms. Dean has served as President, Banking & Premium Products since July 2022, responsible for Capital One's Retail Bank strategy, customer experience and end-to-end operations, as well as premium cards and the shopping and travel businesses. She joined Capital One in April 2014. From April 2014 to June 2018 she was Senior Vice President, Strategy for Capital One's Retail and Direct Bank businesses, leading the national expansion of Capital One Cafes, and subsequently held roles including Head of Bank Marketing and Retail and President, Retail Bank & Premium Card Products.