About
Mika Yamamoto served as Freshworks' Chief Integrated Customer Growth Officer from January 1, 2026 to March 2, 2026, and as Chief Customer and Marketing Officer from November 2023 through December 2025.
She was expected to remain with the Company until April 2, 2026 in an advisory capacity to facilitate the transition of her responsibilities.
Roles
Freshworks Inc.
Former Chief Integrated Customer Growth Officer · Current role
Present
Freshworks Inc.
Chief Customer and Marketing Officer · Served from November 2023 through December 2025
2023 – 2025
F5
Executive Vice President and Chief Marketing and Customer Engagement Officer · Led the company's data, marketing, digital transformation, and customer experience efforts across all products, segments, channels, and geographies
—
Adobe
SVP and General Manager of Marketo · Joined Adobe after its acquisition of Marketo
—
SAP
Chief Digital Marketing Officer and CMO of SMB
—
Amazon Books
Senior leadership role
—
Microsoft
Senior leadership roles (Windows and Stores)
—
Gartner
Senior leadership role
—
Accenture
Senior leadership role
—
External Roles
Rainier Valley Food Bank
Board member
—
United Way of King County
Board member
—
Fixed Compensation
FY 2025
All other compensation
$1,540
Total compensation
$5,759,237
Performance Compensation
Data from FY 2025
Cash incentive
Annual cash incentive
$457,650
Stock awards