Board & Leadership

Board of directors

Philip Bleser Director

Philip Bleser is a retired Chairman of Global Corporate Banking at JPMorgan Chase & Co., where he served on the executive leadership team and led the firm's global corporate banking efforts until retiring in 2016. On Progressive's Board since 2017, he contributes expertise in accounting and finance, highly regulated businesses, risk management, and capital management.

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Since 2017

Stuart B. Burgdoerfer is the retired Executive Vice President and Chief Financial Officer of L Brands, Inc., a role he held from April 2007 through August 2021, and served as interim CEO of L Brands' Victoria's Secret subsidiary from May 2020 to February 2021. A CPA whose career included Deloitte, PepsiCo/YUM Brands' Pizza Hut, and The Home Depot, he has been a Progressive director since 2009.

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Since 2009
Pamela J. Craig Director

Pamela J. Craig is the former Chief Financial Officer of Accenture PLC, where she worked for 34 years in a variety of consulting and executive roles. A Progressive director since 2018, she brings extensive finance, capital management, operational, enterprise-risk, and technology expertise.

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Since 2018
Charles A. Davis Director

Charles A. Davis is Chief Executive Officer of Stone Point Capital LLC, a private-equity investing firm, and previously was a partner at The Goldman Sachs Group and led MMC Capital, Inc. Progressive's longest-tenured director (since 1996), he provides deep expertise in the insurance industry, capital allocation, investment management, and strategic transactions.

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Since 1996
Roger N. Farah Director

Roger N. Farah served as Executive Chair of the Board of CVS Health Corporation from October 2024 to January 2026 and previously held executive roles at Tory Burch LLC and Ralph Lauren Corporation. A Progressive director since 2008, he brings more than 40 years of retail-industry management and operational experience in customer trends, brand management, and risk analysis.

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Since 2008
Lawton W. Fitt Chairperson of the Board

Lawton W. Fitt has been Chairperson of Progressive's Board since May 2018, having served as Lead Independent Director before that, and is a retired partner of The Goldman Sachs Group. A director since 2009, she brings substantial experience in investment banking, strategic transactions, risk analysis, and capital markets, along with a deep understanding of Progressive's culture and long-term strategy.

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Since 2009
Susan Patricia Griffith President and Chief Executive Officer; Director

Susan Patricia (Tricia) Griffith has been President and Chief Executive Officer of The Progressive Corporation since July 2016 and has been with the company since 1988, when she joined as a claims representative. She has held a series of executive leadership positions, including Chief Human Resource Officer, Claims Group President, President of Customer Operations, and Personal Lines Chief Operating Officer, and also serves on the board of FedEx Corporation.

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Since 2016
Devin C. Johnson Director

Devin C. Johnson served as President of The SpringHill Company from March 2022 to December 2024 and as its Chief Operating Officer from April 2020 to March 2022, with prior executive roles at Tribune Media and NBCUniversal. A Progressive director since 2020, he brings expertise in digital and social media, brand creation and marketing, and content production.

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Since 2020
Jeffrey D. Kelly Director

Jeffrey D. Kelly is the retired Chief Operating Officer and Chief Financial Officer of RenaissanceRe Holdings Ltd., a reinsurance-services company, and previously served as principal financial officer at a major commercial bank. He is a Progressive director since 2012, having also served on the Board from 2000 to 2009, and provides insight into insurance and investment operations and reinsurance markets.

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Since 2012

Barbara R. Snyder has been President of The Association of American Universities since October 2020 and was previously President of Case Western Reserve University. A Progressive director since 2014, she brings extensive leadership experience and expertise in highly regulated businesses, risk management, and technology and cybersecurity oversight.

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Since 2014
Kahina Van Dyke Director

Kahina Van Dyke has been an Operating Partner at Advent International since October 2023, focusing on fintech investments, and previously served as Global Head of Digital Channels and Client Data Analytics at Standard Chartered PLC, with prior roles at Ripple and Facebook. A Progressive director since 2018, she brings extensive senior-management experience in international consumer and corporate banking and technology.

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Since 2018

Executive leadership

Andrew J. Quigg Chief Financial Officer

Andrew J. Quigg became Chief Financial Officer of The Progressive Corporation in July 2026, succeeding the retiring John P. Sauerland, and oversees Corporate Finance, Strategy, and Investments. He began his career at Progressive in 2007, joined the Executive Team in 2018 as the company's first Chief Strategy Officer, and most recently served as Chief Strategy and Financial Management Officer before being named CFO.

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Since 2026
John P. Sauerland Chief Financial Officer (retired July 3, 2026)

John P. Sauerland served as Vice President and Chief Financial Officer of The Progressive Corporation and retired from the company on July 3, 2026, as disclosed in Progressive's January 28, 2026 Form 8-K. He was one of Progressive's named executive officers for fiscal 2025.

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Patrick K. Callahan Personal Lines President

Patrick (Pat) K. Callahan has been President of Progressive's Personal Lines Group since April 2015, managing the company's Personal Auto, Property, and Recreational Lines businesses across both Agency and Direct channels. He joined Progressive in 2002; in June 2026 the company announced he intends to retire from the role in January 2027 after almost 24 years, continuing to advise the company part-time afterward.

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Since 2015
Karen B. Bailo Commercial Lines President

Karen B. Bailo was named Commercial Lines President in October 2020 and is responsible for profit and loss, product development, marketing, business development, call-center operations, and IT platform strategy for Progressive's Commercial Lines business. She began her career at Progressive in 1990 as a management trainee and has held leadership roles including personal lines general manager, commercial lines controller, and head of Agency Distribution.

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Since 2020
John Murphy Claims President

John Murphy assumed the role of Claims President in December 2021 after nearly seven years as Progressive's Customer Relationship Management President, and is responsible for all aspects of claims strategy and resolution across all product lines. He joined Progressive as a claims representative in 1992 and has held various strategy, process, and operations roles across the country.

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Since 2021
Jonathan Bauer Chief Investment Officer

Jonathan Bauer was named Chief Investment Officer in January 2020 and is responsible for managing Progressive's investment portfolios and strategies, including asset allocation and risk management. He joined Progressive in 2006 and previously worked in research and trading roles for Bank of America Securities in Chicago and London.

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Since 2020
Steve Broz Chief Information Officer

Steve Broz was named Chief Information Officer in January 2016 and is responsible for all aspects of information technology at Progressive, including IT strategy, operations, and processes. He joined Progressive in 2001 and has held leadership positions in Customer Experience, Claims Process, Personal Lines, and IT Enterprise Project Management, after earlier serving as a senior business manager at Capital One Financial Corporation.

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Since 2016
Bill Clawson Chief Human Resources Officer

Bill Clawson was named Chief Human Resources Officer in November 2021 after serving as Progressive's business leader for compensation and benefits, and is responsible for organization-wide people policies and programs. He began his career at Progressive in 2004 in the Personal Lines organization and previously worked at McKinsey & Company and Procter & Gamble.

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Since 2021
Heather Day Customer Relationship Management President

Heather Day was named Customer Relationship Management (CRM) President in 2026 and is responsible for the strategic direction and operations of the CRM organization, overseeing direct sales, customer service, customer experience design, and the in-house agency. She began her Progressive career in 2005 and has held leadership positions across product management, product development, strategy, and marketing, most recently as General Manager for Agency Distribution.

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Since 2026
Lori Niederst Chief Personal Lines Officer

Lori Niederst was appointed to the newly created role of Chief Personal Lines Officer in June 2026, overseeing Progressive's Personal Lines and Customer Relationship Management organizations. She joined Progressive in 1997 as an analyst in Corporate Finance and previously served as President of Customer Relationship Management (2021-2026) and as Chief Human Resource Officer for five years.

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Since 2026
Mari Pumarejo Chief Marketing Officer

Mari Pumarejo was named Chief Marketing Officer in June 2025 and develops and leads Progressive's overall marketing strategy and creative brand vision, overseeing research, analytics, creative, public relations, digital and social marketing, and related functions. She joined Progressive in 2005 as a Marketing Manager and has held numerous roles across the Corporate HR and CRM organizations.

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Since 2025
David Stringer Chief Legal Officer

David Stringer was named Chief Legal Officer in January 2024 and leads Progressive's Legal Group, supporting all business units and the Board of Directors. He joined Progressive in 2004 as Senior Counsel and served as Deputy General Counsel - Corporate Litigation and Employment prior to his current role, having joined the company from Ropes & Gray LLP.

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Since 2024
Dan Witalec Chief Strategy Officer

Dan Witalec became Chief Strategy Officer in April 2026 and develops the company's overall corporate strategies and leads future profitable-growth opportunities in new product lines. He joined Progressive in 2004 and has held senior leadership roles across Claims, Marketing, Customer Acquisition, CRM, and Personal Lines Product Management, most recently as Senior Controller in Claims.

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Since 2026

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